Praxor Works immediately follows up unanswered new-customer calls, collects the important job details, and sends the opportunity back to your team — before the caller moves on to another tradie.
When you're on the tools, driving, or already speaking with a customer, the next call may go unanswered.
The caller often has an immediate need. If no one responds, they call the next available business.
The problem isn't that the enquiry never existed. The problem is that it disappeared before it became a job.
The call may be missed. The opportunity doesn't have to be.
The system recognises when an incoming call goes unanswered.
The caller gets a natural message from your business within moments.
Service type, suburb, urgency, and callback preference — the practical details you need.
Your team gets a clear summary and can take over from there.
The same structured handoff, whatever the trade or the job.
Recover calls involving leaks, blocked drains, hot-water failures, and urgent repairs.
Capture enquiries involving outages, switchboard issues, installations, and urgent faults.
Recover heating, cooling, and refrigeration service enquiries, including after-hours issues.
Locksmiths, pest control, appliance repair, and emergency maintenance providers.
One phone number, basic missed-call response, job-detail collection, and a results review at the end. If you continue, the pilot fee is credited toward your setup.
We're working with a limited number of Hobart trade businesses to establish local case studies and refine the system around real missed-call patterns. Here's exactly what we measure for every client:
| Voicemail | Text-back app | Human reception | Praxor Works | |
|---|---|---|---|---|
| Responds immediately | Rarely checked | Yes | Yes | Yes |
| Collects job details | No | Basic at best | Yes | Yes |
| Trade-specific intake | No | No | Depends on training | Yes |
| Checks service area & urgency | No | No | Depends on staff | Yes |
| Structured opportunity summary | No | No | Varies | Yes |
| Requires internal staff management | N/A | Minimal | Yes, ongoing | Managed for you |
We learn what services you provide, where you operate, and how enquiries should be handled.
We configure missed-call detection around your existing phone setup, where technically possible.
Questions, service-area logic, escalation rules, and notifications, built around your business.
Urgent, routine, unsuitable, after-hours, and ambiguous enquiries — before it goes live.
We monitor the workflow, review recovered conversations, and refine it over time.
See how Praxor Works can recover unanswered enquiries before they become somebody else's jobs.
No pitch. We work out what unanswered calls are likely costing you each month — then you decide if it's worth fixing.
Tell us a bit about your setup and we'll come back to you with what we'd recommend.